Cancellation and Refund Policy
Cancellation PolicyTo cancel, simply email us at firstname.lastname@example.org and request a refund. We're happy to refund your card up until 24H before the start of the tour
Refund PolicyIf you feel your tour was not up to standard, please let us know. We will be happy to refund you.
Reasons for a RefundIf you miss your session due to unforeseen circumstances, such as fire, flood or blood.
If you feel the session was of low quality, such as:
Full refunds will be given if your tour guide or Telportus needs to cancel an event for any reason. If you feel you deserve a refund, please contact us at email@example.com.